You can expect Riverside in the North East to provide a quality home that is safe and secure. However, below are links to the other services and benefits you are entitled to as a tenant of Riverside:
Carrying out repairs to your home is one of the most important services that we provide. We are putting a great deal of time and effort into getting things right.
Click here for our Repairs service
If you have witnessed incidences of anti social behaviour please inform us.
Report incidences of anti social behaviour
It’s important that we run efficiently and in accordance with guidelines provided by The Housing Corporation and central government. We have a range of policies and procedures which provide our tenants with the framework in which we work.
Customer information
Our staff are fully trained to answer all of your enquiries, including payment enquiries, repairs requests and general enquiries regarding finding a home with us.
How well are we doing?
We want you to be happy with the service that we offer you. If you have a concern or comment about any part of our service, we want to know.
Make a comment or register a complaint
